Update a customer

customers.update(id, **kwargs) -> CustomerV1 { data, meta, response_type }

put/v1/customers/{id}

Updates an existing customer's information. This endpoint allows you to modify the customer's contact details, PII, and metadata.

ParametersExpand Collapse

id: String

device: DeviceUnmaskedV1 { ip_address }

ip_address: String

The customer's IP address at the time of profile creation. Use 0.0.0.0 to represent an offline customer registration.

minLength1

formatipv4

email: String

The customer's email address.

formatemail

The customer's full name or business name.

phone: String

The customer's phone number in E.164 format.

status: :pending | :review | :verified | 2 more

Accepts one of the following:

:pending

:review

:verified

:inactive

:rejected

address: CustomerAddressV1 { address1, city, state, 2 more }

An object containing the customer's address. This is optional, but if provided, all required fields must be present.

address1: String

Primary address line (e.g., street, PO Box).

maxLength100

city: String

City, district, suburb, town, or village.

maxLength100

state: String

Two-letter state code.

zip: String

Zip or postal code.

address2: String

Secondary address line (e.g., apartment, suite, unit, or building).

maxLength100

compliance_profile: { dob, ssn} | { ein, legal_business_name, representatives, website}

Individual PII data required to trigger Patriot Act compliant KYC verification.

Accepts one of the following:

class IndividualComplianceProfile { dob, ssn }

Individual PII data required to trigger Patriot Act compliant KYC verification.

dob: Date

Date of birth (YYYY-MM-DD). Required for Patriot Act-compliant KYC verification.

formatdate

ssn: String

Social Security Number (format XXX-XX-XXXX). Required for Patriot Act-compliant KYC verification.

class BusinessComplianceProfile { ein, legal_business_name, representatives, website }

Business registration data required to trigger Patriot Act compliant KYB verification.

ein: String

Employer Identification Number (format XX-XXXXXXX). Required for Patriot Act-compliant KYB verification.

legal_business_name: String

Official registered business name as listed with the IRS. This value will be matched against the 'legal_business name'.

representatives: Array[{ name, email, phone}]

A list of people related to the company. Only valid where customer type is 'business'.

email: String

phone: String

website: String

Official business website URL. Optional but recommended for enhanced KYB.

formaturi

external_id: String

Unique identifier for the customer in your database, used for cross-referencing between Straddle and your systems.

metadata: Hash[Symbol, String]

Up to 20 additional user-defined key-value pairs. Useful for storing additional information about the customer in a structured format.

correlation_id: String

idempotency_key: String

request_id: String

straddle_account_id: String

ReturnsExpand Collapse

class CustomerV1 { data, meta, response_type }

data: { id, created_at, email, 11 more}

id: String

Unique identifier for the customer.

formatuuid

created_at: Time

Timestamp of when the customer record was created.

formatdate-time

email: String

The customer's email address.

formatemail

Full name of the individual or business name.

phone: String

The customer's phone number in E.164 format.

status: :pending | :review | :verified | 2 more

Accepts one of the following:

:pending

:review

:verified

:inactive

:rejected

type: :individual | :business

Accepts one of the following:

:individual

:business

updated_at: Time

Timestamp of the most recent update to the customer record.

formatdate-time

address: CustomerAddressV1 { address1, city, state, 2 more }

An object containing the customer's address. This is optional, but if provided, all required fields must be present.

address1: String

Primary address line (e.g., street, PO Box).

maxLength100

city: String

City, district, suburb, town, or village.

maxLength100

state: String

Two-letter state code.

zip: String

Zip or postal code.

address2: String

Secondary address line (e.g., apartment, suite, unit, or building).

maxLength100

compliance_profile: { dob, ssn} | { ein, legal_business_name, representatives, website}

PII required to trigger Patriot Act compliant KYC verification.

Accepts one of the following:

class IndividualComplianceProfile { dob, ssn }

PII required to trigger Patriot Act compliant KYC verification.

dob: Date

Masked date of birth in ****-- format.

formatdate

ssn: String

Masked Social Security Number in the format --***.

class BusinessComplianceProfile { ein, legal_business_name, representatives, website }

Business registration data required to trigger Patriot Act compliant KYB verification.

ein: String

Masked Employer Identification Number in the format -*****

legal_business_name: String

The official registered name of the business. This name should be correlated with the ein value.

representatives: Array[{ name, email, phone}]

A list of people related to the company. Only valid where customer type is 'business'.

email: String

phone: String

website: String

Official business website URL. Optional but recommended for enhanced KYB.

formaturi

config: { processing_method, sandbox_outcome}

processing_method: :inline | :background | :skip

Accepts one of the following:

:inline

:background

:skip

sandbox_outcome: :standard | :verified | :rejected | :review

Accepts one of the following:

:standard

:verified

:rejected

:review

device: { ip_address}

ip_address: String

The customer's IP address at the time of profile creation. Use 0.0.0.0 to represent an offline customer registration.

minLength1

formatipv4

external_id: String

Unique identifier for the customer in your database, used for cross-referencing between Straddle and your systems.

metadata: Hash[Symbol, String]

Up to 20 additional user-defined key-value pairs. Useful for storing additional information about the customer in a structured format.

meta: ResponseMetadata { api_request_id, api_request_timestamp }

Metadata about the API request, including an identifier and timestamp.

api_request_id: String

Unique identifier for this API request, useful for troubleshooting.

formatuuid

api_request_timestamp: Time

Timestamp for this API request, useful for troubleshooting.

formatdate-time

response_type: :object | :array | :error | :none

Indicates the structure of the returned content.

"object" means the data field contains a single JSON object.
"array" means the data field contains an array of objects.
"error" means the data field contains an error object with details of the issue.
"none" means no data is returned.

Accepts one of the following:

:object

:array

:error

:none

Update a customer

require "straddle"

straddle = Straddle::Client.new(
  api_key: "My API Key",
  environment: "production" # defaults to "sandbox"
)

customer_v1 = straddle.customers.update(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  device: {ip_address: "192.168.1.1"},
  email: "dev@stainless.com",
  name: "name",
  phone: "+46991022",
  status: :pending
)

puts(customer_v1)

{
  "data": {
    "id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "created_at": "2019-12-27T18:11:19.117Z",
    "email": "ron.swanson@pawnee.com",
    "name": "Ron Swanson",
    "phone": "+12128675309",
    "status": "pending",
    "type": "individual",
    "updated_at": "2019-12-27T18:11:19.117Z",
    "address": {
      "address1": "123 Main St",
      "city": "Anytown",
      "state": "CA",
      "zip": "12345",
      "address2": "Apt 1"
    },
    "compliance_profile": {
      "dob": "2019-12-27",
      "ssn": "***-**-****"
    },
    "config": {
      "processing_method": "inline",
      "sandbox_outcome": "standard"
    },
    "device": {
      "ip_address": "192.168.1.1"
    },
    "external_id": "external_id",
    "metadata": {
      "foo": "string"
    }
  },
  "meta": {
    "api_request_id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "api_request_timestamp": "2019-12-27T18:11:19.117Z"
  },
  "response_type": "object"
}

Returns Examples

{
  "data": {
    "id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "created_at": "2019-12-27T18:11:19.117Z",
    "email": "ron.swanson@pawnee.com",
    "name": "Ron Swanson",
    "phone": "+12128675309",
    "status": "pending",
    "type": "individual",
    "updated_at": "2019-12-27T18:11:19.117Z",
    "address": {
      "address1": "123 Main St",
      "city": "Anytown",
      "state": "CA",
      "zip": "12345",
      "address2": "Apt 1"
    },
    "compliance_profile": {
      "dob": "2019-12-27",
      "ssn": "***-**-****"
    },
    "config": {
      "processing_method": "inline",
      "sandbox_outcome": "standard"
    },
    "device": {
      "ip_address": "192.168.1.1"
    },
    "external_id": "external_id",
    "metadata": {
      "foo": "string"
    }
  },
  "meta": {
    "api_request_id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "api_request_timestamp": "2019-12-27T18:11:19.117Z"
  },
  "response_type": "object"
}