Update a customer's verification status

$ straddle customers:review decision

PATCH/v1/customers/{id}/review

Updates the status of a customer's identity decision. This endpoint allows you to modify the outcome of a customer risk screening and is useful for correcting or updating the status of a customer's verification. Note that this endpoint is only available for customers with a current status of review.

ParametersExpand Collapse

--id: string

Path param

--status: "verified" or "rejected"

Body param: The final status of the customer review.

--correlation-id: optional string

Header param: Optional client generated identifier to trace and debug a series of requests.

--idempotency-key: optional string

Header param: Optional client generated value to use for idempotent requests.

--request-id: optional string

Header param: Optional client generated identifier to trace and debug a request.

--straddle-account-id: optional string

Header param: For use by platforms to specify an account id and set scope of a request.

ReturnsExpand Collapse

customerV1: object { data, meta, response_type }

data: object { id, created_at, email, 11 more }

id: string

Unique identifier for the customer.

created_at: string

Timestamp of when the customer record was created.

email: string

The customer's email address.

name: string

Full name of the individual or business name.

phone: string

The customer's phone number in E.164 format.

status: "pending" or "review" or "verified" or 2 more

"pending"

"review"

"verified"

"inactive"

"rejected"

type: "individual" or "business"

"individual"

"business"

updated_at: string

Timestamp of the most recent update to the customer record.

address: optional object { address1, city, state, 2 more }

An object containing the customer's address. This is optional, but if provided, all required fields must be present.

address1: string

Primary address line (e.g., street, PO Box).

city: string

City, district, suburb, town, or village.

state: string

Two-letter state code.

zip: string

Zip or postal code.

address2: optional string

Secondary address line (e.g., apartment, suite, unit, or building).

compliance_profile: optional object { dob, ssn } or object { ein, legal_business_name, representatives, website }

PII required to trigger Patriot Act compliant KYC verification.

Individual Compliance Profile: object { dob, ssn }

PII required to trigger Patriot Act compliant KYC verification.

dob: string

Masked date of birth in ****-- format.

ssn: string

Masked Social Security Number in the format --***.

Business Compliance Profile: object { ein, legal_business_name, representatives, website }

Business registration data required to trigger Patriot Act compliant KYB verification.

ein: string

Masked Employer Identification Number in the format -*****

legal_business_name: string

The official registered name of the business. This name should be correlated with the ein value.

representatives: optional array of object { name, email, phone }

A list of people related to the company. Only valid where customer type is 'business'.

name: string

email: optional string

phone: optional string

website: optional string

Official business website URL. Optional but recommended for enhanced KYB.

config: optional object { processing_method, sandbox_outcome }

processing_method: optional "inline" or "background" or "skip"

"inline"

"background"

"skip"

sandbox_outcome: optional "standard" or "verified" or "rejected" or "review"

"standard"

"verified"

"rejected"

"review"

device: optional object { ip_address }

ip_address: string

The customer's IP address at the time of profile creation. Use 0.0.0.0 to represent an offline customer registration.

external_id: optional string

Unique identifier for the customer in your database, used for cross-referencing between Straddle and your systems.

metadata: optional map[string]

Up to 20 additional user-defined key-value pairs. Useful for storing additional information about the customer in a structured format.

meta: object { api_request_id, api_request_timestamp }

Metadata about the API request, including an identifier and timestamp.

api_request_id: string

Unique identifier for this API request, useful for troubleshooting.

api_request_timestamp: string

Timestamp for this API request, useful for troubleshooting.

response_type: "object" or "array" or "error" or "none"

Indicates the structure of the returned content.

"object" means the data field contains a single JSON object.
"array" means the data field contains an array of objects.
"error" means the data field contains an error object with details of the issue.
"none" means no data is returned.

"object"

"array"

"error"

"none"

Update a customer's verification status

straddle customers:review decision \
  --api-key 'My API Key' \
  --id 182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e \
  --status verified

{
  "data": {
    "id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "created_at": "2019-12-27T18:11:19.117Z",
    "email": "ron.swanson@pawnee.com",
    "name": "Ron Swanson",
    "phone": "+12128675309",
    "status": "pending",
    "type": "individual",
    "updated_at": "2019-12-27T18:11:19.117Z",
    "address": {
      "address1": "123 Main St",
      "city": "Anytown",
      "state": "CA",
      "zip": "12345",
      "address2": "Apt 1"
    },
    "compliance_profile": {
      "dob": "2019-12-27",
      "ssn": "***-**-****"
    },
    "config": {
      "processing_method": "inline",
      "sandbox_outcome": "standard"
    },
    "device": {
      "ip_address": "192.168.1.1"
    },
    "external_id": "external_id",
    "metadata": {
      "foo": "string"
    }
  },
  "meta": {
    "api_request_id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "api_request_timestamp": "2019-12-27T18:11:19.117Z"
  },
  "response_type": "object"
}

Returns Examples

{
  "data": {
    "id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "created_at": "2019-12-27T18:11:19.117Z",
    "email": "ron.swanson@pawnee.com",
    "name": "Ron Swanson",
    "phone": "+12128675309",
    "status": "pending",
    "type": "individual",
    "updated_at": "2019-12-27T18:11:19.117Z",
    "address": {
      "address1": "123 Main St",
      "city": "Anytown",
      "state": "CA",
      "zip": "12345",
      "address2": "Apt 1"
    },
    "compliance_profile": {
      "dob": "2019-12-27",
      "ssn": "***-**-****"
    },
    "config": {
      "processing_method": "inline",
      "sandbox_outcome": "standard"
    },
    "device": {
      "ip_address": "192.168.1.1"
    },
    "external_id": "external_id",
    "metadata": {
      "foo": "string"
    }
  },
  "meta": {
    "api_request_id": "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
    "api_request_timestamp": "2019-12-27T18:11:19.117Z"
  },
  "response_type": "object"
}